Refund policy

At Medics Laboratories, we are dedicated to providing safe, high-quality herbal and wellness products. Your satisfaction is important to us, and we strive to ensure a seamless shopping experience backed by a transparent return and refund policy.

1. How do I track my order?

Once your order is successfully placed, you will receive a confirmation email containing a tracking link. Simply click on the link to track your shipment in real-time.
 For further assistance, please contact our Customer Care at +92320-4120000 or email support@medicslab.com.

2. How does our order verification process work?

After placing an order on our website, you’ll receive an automated SMS with a verification link. Please click the link to confirm your order.
 If the link does not work or if you face any issues, you can call our support team at+92320-4120000 or email us at support@medicslab.com.

3. What is the return and refund policy for Medics products purchased online?

You can return any unopened product within 10 days of purchase. If the product has been opened and you are not satisfied, our team will guide you on the available options. Please contact us at +92320-4120000 for assistance.

4. How do I return Medics products purchased from another store or website?

If you purchased Medics products from a third-party retailer or online platform, please follow the return and refund process of that specific store or site.

We stand by the safety, efficacy, and quality of every Medics product. Your health and satisfaction are our top priorities.